FAQ

Sizing and fit

What size should I get?

Everything you need is on the size chart: real garment measurements, how to measure a shirt you already own, a women's sizing comparison, and why the print looks bigger on smaller sizes.

Short version: your usual size gives a relaxed fit. Go one size down for something closer to the body.

Orders and shipping

How long until my order ships?

Orders are dispatched within 1 to 3 business days. Delivery time is on top of that.

How long does delivery take?

Once your order is on its way, standard delivery usually takes 5 to 10 business days, and often less. Busy carrier periods can add a day or two, so treat these as estimates rather than guarantees.

How much is shipping?

Shipping is calculated at checkout once you enter your delivery address, so you always see the right rate for where you are, in your own currency.

Orders over a certain amount ship free. Your cart shows the threshold and how close you are.

Where do you ship?

Worldwide. Prices show automatically in your local currency.

How do I track my order?

You'll get a tracking number by email as soon as your order ships. If it hasn't turned up within a day of your dispatch confirmation, check your spam folder, then tell us.

Can I change or cancel my order?

Often, yes. Orders move to dispatch quickly, so email us with your order number as soon as you can and we'll do our best to catch it. If it's too far along, it becomes a normal return once it arrives.

Will I be charged customs or duties?

Depending on where you live, customs or import charges can occasionally apply on delivery. These are set by your local customs authority and are the customer's responsibility.

Returns and problems

What's your returns policy?

30 days, unworn and unwashed, with tags intact. Faults are on us and we cover return postage. The full detail is on the returns page.

My item arrived damaged or faulty

Email us within 30 days with your order number and a photo. If it's a fault on our end you get a replacement or a full refund, you don't pay return shipping, and we refund your original shipping too.

I ordered the wrong size

No problem. Start a return within 30 days and order the size you'd like instead. The size chart will help you land on the right one.

My shirt looks different to the photo

Colours can read slightly differently on screen depending on your display and lighting. If what arrived is clearly not what was pictured, get in touch and we'll sort it out.

How do I keep it looking good?

Wash it inside out, wash it cold, keep the iron off the print. The care guide covers the rest, including what counts as normal wear and what counts as a fault.

Payment and offers

What payment methods do you accept?

Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay, Shop Pay and Union Pay.

Do you offer any discounts?

Sign up to the newsletter for anything we run. We email occasionally, and you can unsubscribe any time.

Something else?

Ask us. A real person answers.